8 Things to Consider When Choosing a Medical Transcription Service
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Medical transcription is an essential part of running a medical practice. Healthcare organisations write and dictate notes every day, from clinical documentation of patient appointments and patient records, to administrative documents. The good news is, professional transcription frees up more time for health professionals to see more patients, while still completing administrative work. Accurate, reliable and timely transcription is important not only for the medical practice and its staff but also for patients, other health professionals and insurance companies that review claims. So, let’s take a look at what you should consider when choosing a medical transcription service.
1. Years of experience
Ask how many years of experience the service provider has in the business of medical transcription. Tasman Transcription is a team of professional transcriptionists with more than 25 years’ experience.
2. Turnaround time
Most transcription services offer a standard turnaround time of around 24 hours, so you can respond to your patients’ needs in a timely manner; however, some documents can be completed even more quickly, if requested.
3. Cost
Make sure the cost for the medical transcription service is reasonable and within your budget. It’s important to note that the clearer your recording, the less time it takes to transcribe and the lower your cost will be.
4. Quality
One of the most important things you should look for when choosing a medical transcription service is quality. Pay attention to the process the transcription service uses to transcribe audio files. Make sure the transcription is carried out by an experienced transcriptionist and that the company doesn’t reply on speech recognition software.
5. Accuracy
It’s important to note, it is the skill of the transcriptionist and proof-reader that ensures that your transcripts are both accurate and well presented. Some transcription companies offer cheap transcription services; however, this will reflect the standard of your final transcript and in the medical profession, accuracy is essential.
6. Knowledge of medical terms
Do they have a good knowledge of medical terms? This covers basics like anatomy, physiology, common medications and procedures, as well as terms unique to medical specialisations, like cardiology or urology.
7. Accurate punctuation, grammar and syntax
This ensures that patient diagnoses aren’t jeopardised and an organisation isn’t exposed to legal or compliance issues.
8. Testimonials
Can they provide client testimonials? Reviewing comments from customers will shine a spotlight on the history of the company, the experience it has in providing medical transcription services to others and the level of satisfaction customers have received.
Contact us for your medical transcription needs
As one of New Zealand’s leading medical transcription companies, we pride ourselves on providing everything from basic diagnostic dictation to preparing complicated radiological reports, ACC reports and more. You’ll find we work closely with a range of medical organisations, including hospitals, general practices, radiology clinics and psychology practices.
100% recoverable
Talk to Tasman Transcription about your medical transcription needs to find out how we can help you save time and money, while providing you with accurate transcriptions. Our services are 100% recoverable, adding value to your business through focus and industry expertise. Get in touch today on +64 (0) 3 526 7808 or at ml@tasmantranscription.com
